Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

252

Technologies Tracked

663300

Companies Tracked

Categories related to Live Chat

Live Chat
Customer Experience
Forms And Surveys
Membership Management
Contact Center

Top 5 Live Chat technologies in 2024

Over 663300 companies are using Live Chat tools. tawk.to with 18.43% market share (122258 customers), Zendesk Chat (Formerly Zopim) with 14.21% market share (94254 customers), Intercom with 11.92% market share (79065 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    18.43%

    122258

  • Zendesk Chat (Formerly Zopim)

    14.21%

    94254

  • Intercom

    11.92%

    79065

  • PHP Live Chat

    7.35%

    48739

  • LiveChat

    5.13%

    34034

  • Others

    42.96%

    284950

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (280941 companies), 20 - 49 employees (138980 companies), 10 - 19 employees (96648 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 268216 (53.56%), United Kingdom with 58148 (11.61%), India with 41015 (8.19%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (6399), Digital Marketing (5652), Seo (4899).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to12225818.43
    2Zendesk Chat (Formerly Zopim)9425414.21
    3Intercom7906511.92
    4PHP Live Chat487397.35
    5LiveChat340345.13
    6Zoho SalesIQ302444.56
    7Crisp206863.12
    8Drift151142.28
    9Smartsupp147642.23
    10Smartsupp Live Chat146902.21
    11Olark127031.92
    12Tidio Chat119631.80
    13Pure Chat117081.77
    14Freshchat110541.67
    15Salesforce Live Agent109041.64
    16GetSiteControl100601.52
    17WhatsHelp94181.42
    18Muut62210.94
    19Chatra61230.92
    20Visitor Chat60550.91
    21LivePerson55370.83
    22My LiveChat53740.81
    23GoToMeeting48030.72
    24Formilla44960.68
    25SnapEngage38610.58
    26Provide Support35240.53
    27LiveZilla27720.42
    28Car Now23800.36
    29Comm100 Live Chat22490.34
    30Cliengo22310.34
    31BoldChat20090.30
    32Oracle Service Cloud (formerly RightNow)19800.30
    33MobileMonkey19800.30
    34ReachLocal TotalLiveChat19610.30
    35LiveEngage18580.28
    36GoSquared18250.28
    37ActivEngage18030.27
    38LiveHelpNow Live Chat System17990.27
    39HelpCrunch16950.26
    40Chaport Live Chat15730.24
    41Chaport15700.24
    42Channel.io13770.21
    43Gist13530.20
    44ClickDesk13350.20
    45LiveHelpNow12450.19
    46Giosg11850.18
    47SpeakPipe11810.18
    48LibraryH3lp10860.16
    49Chatlio10620.16
    50Engage10150.15
    51Bowtie9890.15
    52Contact At Once!9820.15
    53Client Chat Live9380.14
    54Moxie8090.12
    55HappyFox Chat7890.12
    56oct8ne6970.11
    57Engage to Sell Live Chat6260.09
    58ManageEngine ServiceDesk Plus5960.09
    598x8 Virtual Contact Center5570.08
    60Livebeep5300.08
    61RumbleTalk5210.08
    62Velaro5040.08
    63iAdvize5000.08
    64Instabot4860.07
    65VirtualSpirits4790.07
    66LiveSupporti4780.07
    67Live2Support4780.07
    68LeadChat4770.07
    69NGChat4500.07
    70Rhino Support Live Chat4400.07
    71Nextcloud4280.06
    72Katana4170.06
    73ChatStack4130.06
    74Carchat244100.06
    75WhosOn4050.06
    76WebsiteAlive3910.06
    77Klets3800.06
    78Agent.ai3770.06
    79Livechatoo3670.06
    80VICIdial3580.05
    81Live8003550.05
    82Click4Assistance3030.05
    83Slaask3030.05
    84Engati3010.05
    85Cbox2870.04
    86Chatroll2650.04
    87PeopleStrong Alt2430.04
    88Upscope2380.04
    89SiteHeart2370.04
    90REVE Chat2360.04
    91ProProfs Chat2280.03
    92Altocloud2190.03
    93Crowdio2120.03
    94ChatID2100.03
    95Pubble1940.03
    96Subiz1880.03
    97Do You Dream Up1830.03
    98Gaglers1770.03
    99Chatango1630.02
    100CometChat1590.02
    101Do You Dream Up Live Chat1500.02
    102Pypestream1500.02
    103Mibew1480.02
    104Vergic1420.02
    105Ngage Live Chat1380.02
    106Avaya Interaction Center Agent1310.02
    107Click and Chat1060.02
    108uhChat950.01
    109ChatBeacon Live Chat880.01
    110[24]7 Live Chat870.01
    111Vivocha860.01
    112Rocketbots.io830.01
    113HelloBox820.01
    114STAY810.01
    115Visitlead760.01
    116NTR Chat700.01
    117Chat Comercial700.01
    118TocToc680.01
    119HubTalk670.01
    120InteliWise670.01
    121Flyzoo610.01
    122WebsiteChat.net590.01
    123CoMagic580.01
    124Skysa560.01
    125Venyoo540.01
    126LiveHelp530.01
    127ZaZaChat510.01
    128LiveChat 24/7490.01
    129Unbeatable490.01
    130Qualva480.01
    131unblu460.01
    132Livecom450.01
    133CYWYC450.01
    134Sonar440.01
    135Tagove420.01
    1361Click400.01
    137TokyWoky390.01
    138Brand Embassy Live Chat380.01
    139KeyReply350.01
    140WP Live Chat Support340.01
    141Apizee330.00
    142Talkus330.00
    143InTheChat310.00
    144Leadback280.00
    145DeskMoz270.00
    146ChatNox260.00
    147Mioot260.00
    148CloudIM250.00
    149Chatwee230.00
    150Omnize220.00
    151Puzzel Web Chat210.00
    152Speaklyn210.00
    153ICE Chat210.00
    154Nudgespot200.00
    155Help.com200.00
    156Bold360 agent190.00
    157Gubagoo190.00
    158Output Desk190.00
    159Gamooga190.00
    160Hublocal190.00
    161ValueChat180.00
    162ArrowChat180.00
    163Transera180.00
    164360Video180.00
    165Onicon170.00
    166CustomerICare170.00
    167P3chat160.00
    168Live Chat 3160.00
    169JivoChat150.00
    170LiveChat.me150.00
    171Team Sales Agent150.00
    172CoBrowser.net140.00
    173Userpulse140.00
    174LiveTex140.00
    175Acquire140.00
    176ChatKwik140.00
    177ZupportDesk140.00
    178eStreamDesk140.00
    179Proonto130.00
    180Livesupport130.00
    181TouchCommerce130.00
    182SightMax Chat130.00
    183Vocoll130.00
    184Oracle Live Help120.00
    185HelpOnClick120.00
    186Kommunicate120.00
    187Vee24110.00
    188HowTank110.00
    189Smack API110.00
    190SecondEgo110.00
    191NABD System110.00
    192Bontact100.00
    193OggChat100.00
    194Needle Advocate100.00
    195LiveNinja100.00
    196Hipmob100.00
    197ChatPirate90.00
    198AliveChat90.00
    199SiteHood90.00
    200iService90.00
    201Nice.Chat90.00
    202Online Chat Centers80.00
    203Client ConneXion80.00
    204phpFreeChat80.00
    205Sitehelp70.00
    206Krible70.00
    207GoTalk70.00
    208Netop Live Guide70.00
    209ApexChat70.00
    210Eptica70.00
    211BigRadar70.00
    212ResponseQue70.00
    213VideoEngager70.00
    214Zestim70.00
    215jiLiveChat60.00
    216cSupport60.00
    217Yappy60.00
    218Robin50.00
    219ProvideChat50.00
    220TiviClick40.00
    221Hyphenate40.00
    222Sugester40.00
    223Carrrot40.00
    224Bornevia40.00
    225ArcChat.com40.00
    226Lasso Live Chat40.00
    227PHPOpenChat40.00
    228iClew40.00
    229PurpleView30.00
    230Stryng30.00
    231ActiveHelper30.00
    232Watcheezy30.00
    233Zipp Chat30.00
    234Powerfront Inside30.00
    235MongooseIM30.00
    236eAssistance Pro30.00
    237Chataroo30.00
    238ContactGate30.00
    239ShowTalk20.00
    240RedHelper20.00
    241Lime Talk20.00
    242GetInChat20.00
    243eGain Chat20.00
    244Hybrid.Chat20.00
    245Smallchat20.00
    246Ninchat20.00
    247Cute Live Support20.00
    248SageTalk20.00
    249EngageMaster20.00
    250WG Live Chat Software20.00
    251123 Live Help20.00
    252Qualified20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs Intercom
    tawk.to vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs Intercom
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat
    Intercom vs PHP Live Chat

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