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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2024, over 239,456 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 185,386 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 25.88% of market share, Tidio with 19.75% of market share, LiveChat with 12.06% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,614), Education (2,062), Design (1,564).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

282091

Companies Tracked

Categories related to Customer Satisfaction Ratings

Live Chat

Customer Experience

Forms And Surveys

Membership Management

Contact Center

Top 5 Customer Satisfaction Ratings technologies in 2024

Over 282091 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 25.88% market share (73006 customers), Tidio with 19.75% market share (55711 customers), LiveChat with 12.06% market share (34034 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

25.88%

73006

Tidio

19.75%

55711

LiveChat

12.06%

34034

Qualtrics

10.13%

28565

Podium

9.57%

26984

Others

22.61%

63791

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (152187 companies), 20 - 49 employees (58333 companies), 10 - 19 employees (48118 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 185386 (66.36%), United Kingdom with 24689 (8.84%), Australia with 17330 (6.20%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2614), Education (2062), Design (1564).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	73006	25.88
2	Tidio	55711	19.75
3	LiveChat	34034	12.06
4	Qualtrics	28565	10.13
5	Podium	26984	9.57
6	Yotpo	23718	8.41
7	Canny	10416	3.69
8	Survicate	4475	1.59
9	UserVoice	3757	1.33
10	Broadly	3214	1.14
11	Genesys PureCloud	3060	1.08
12	NiceJob	2440	0.86
13	SatisMeter	1698	0.60
14	ClickDesk	1335	0.47
15	Wootric	1300	0.46
16	Gainsight	1287	0.46
17	Grade.us	1129	0.40
18	Get Satisfaction	892	0.32
19	Lithium	686	0.24
20	AskNicely	514	0.18
21	xSellco Helpdesk	461	0.16
22	LimeSurvey	349	0.12
23	Nextiva	337	0.12
24	Totango	286	0.10
25	SAP C4C Service	278	0.10
26	MindTouch	258	0.09
27	Key Survey	233	0.08
28	Clarabridge CX Social	209	0.07
29	Hippo Video	190	0.07
30	Wix Answers	143	0.05
31	RepuGen	114	0.04
32	CustomerGauge	105	0.04
33	SurveySparrow	105	0.04
34	Customer Thermometer	103	0.04
35	DTG	87	0.03
36	Retently	77	0.03
37	Nicereply	68	0.02
38	Client Heartbeat	63	0.02
39	GetMoreReviews	62	0.02
40	IBM Service Delivery Manager	39	0.01
41	MaritzCX	37	0.01
42	TurnTo	33	0.01
43	Honestly	25	0.01
44	AceBot.ai	23	0.01
45	Feedier	17	0.01
46	Temper.io	17	0.01
47	UserIQ	15	0.01
48	Salesmachine	14	0.00
49	Reputology	12	0.00
50	CloudCherry	11	0.00
51	Starred	9	0.00
52	QuickTapSurvey	9	0.00
53	CustomerLove	9	0.00
54	SimpleFeedback	8	0.00
55	Promoter Ninja	8	0.00
56	Incogneato	8	0.00
57	ReviewCaddy	7	0.00
58	Praiseworthy	6	0.00
59	Zonka Feedback	5	0.00
60	Promoter.io	5	0.00
61	Survey Anyplace	4	0.00
62	Customer Happiness Score	4	0.00
63	SightMill	3	0.00
64	Intouch Insight	3	0.00
65	Polljoy	3	0.00
66	ManageEngine SupportCenter Plus	2	0.00
67	Helprace	2	0.00
68	Ninchat	2	0.00
69	Annex Cloud Ratings and Reviews	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.