NICE CXone
NICE CXone is a cloud-based customer experience management platform.
Market Share of NICE CXone
Current Customer(s)
443
Market Share (Est.)
1.70%
Ranking
#8
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 36.63%, NICE inContact with 13.36%, Coveo with 12.59% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9558 | 36.63% | NICE CXone vs Irene |
| NICE inContact | 3485 | 13.36% | NICE CXone vs NICE inContact |
| Coveo | 3286 | 12.59% | NICE CXone vs Coveo |
| Amazon Connect | 2874 | 11.01% | NICE CXone vs Amazon Connect |
| Virtual PBX | 1306 | 5.01% | NICE CXone vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1273 | 4.88% | NICE CXone vs Cisco Unified Contact Center Enterprise |
| Spoken Communications | 673 | 2.58% | NICE CXone vs Spoken Communications |
| VICIdial | 359 | 1.38% | NICE CXone vs VICIdial |
| CallTrackingMetrics | 224 | 0.86% | NICE CXone vs CallTrackingMetrics |
| TASKE | 185 | 0.71% | NICE CXone vs TASKE |
| Genesys Cloud CX | 158 | 0.61% | NICE CXone vs Genesys Cloud CX |
| Synthetix | 149 | 0.57% | NICE CXone vs Synthetix |
| Anywhere365 | 111 | 0.43% | NICE CXone vs Anywhere365 |
| Grabyo | 105 | 0.40% | NICE CXone vs Grabyo |
| Ozonetel | 93 | 0.36% | NICE CXone vs Ozonetel |
| Enghouse Interactive | 85 | 0.33% | NICE CXone vs Enghouse Interactive |
| QueueMetrics | 75 | 0.29% | NICE CXone vs QueueMetrics |
| Contivio | 70 | 0.27% | NICE CXone vs Contivio |
| Car Wars | 70 | 0.27% | NICE CXone vs Car Wars |
| Dialer Software | 65 | 0.25% | NICE CXone vs Dialer Software |
Popular Comparisons
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 36.63%, NICE inContact with 13.36%, Coveo with 12.59% market share.
NICE CXone vs Irene
NICE CXone vs NICE inContact
NICE CXone vs Coveo
NICE CXone vs Amazon Connect
NICE CXone vs Virtual PBX
NICE CXone vs Cisco Unified Contact Center Enterprise
NICE CXone vs Spoken Communications
NICE CXone vs VICIdial
Customers of NICE CXone
Around the world in 2024, over 443 companies have started using NICE CXone as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Texas Tech University Health Sciences Center | 5,000 - 9,999 | Lubbock | Texas | United States |     |
| CDW Corporation | 10,000+ | Vernon Hills | Illinois | United States | |
| NICE | 5,000 - 9,999 | Sandy | Utah | United States | |
| Genpact, Ltd | 10,000+ | New York City | New York | United States | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| Gainwell Technologies | 10,000+ | Conway | Arkansas | United States | |
| City National Bank | 5,000 - 9,999 | Los Angeles | California | United States | |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| Home Depot, Inc. | 10,000+ | Atlanta | Georgia | United States | |
| Charles Schwab Corporation | 10,000+ | Westlake | Texas | United States | |
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NICE CXone Customers by Products and Services
The top three products and services offering customers that use NICE CXone for Cloud Contact Center Software are Consulting (22), Cloud Services (18), Wealth Management (17).
Customers
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NICE CXone Customers by Employee Size
The majority of NICE CXone's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (119 companies), 1,000 - 4,999 employees (105 companies), 100 - 249 employees (53 companies).
Employee Size
NICE CXone Customers by Geography
The top three geographies of NICE CXone for cloud-contact-center-software are the United States with 305(73.67%), United Kingdom with 26(6.28%), Australia with 20(4.83%) customers respectively.
Customers
Employees of NICE CXone
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Irene NICE CXone vs NICE inContact NICE CXone vs Coveo.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the cloud-contact-center-software?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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