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Zendesk Chat (Formerly Zopim)

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Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Live Chat
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Market Share of Zendesk Chat (Formerly Zopim)

Current Customer(s)

94248

Market Share (Est.)

14.21%

Ranking

#2

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 18.44%, Intercom with 11.92%, PHP Live Chat with 7.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12222918.44%Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom7903911.92%Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat487657.35%Zendesk Chat (Formerly Zopim) vs PHP Live Chat
LiveChat340105.13%Zendesk Chat (Formerly Zopim) vs LiveChat
Zoho SalesIQ302404.56%Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
Crisp207063.12%Zendesk Chat (Formerly Zopim) vs Crisp
Drift150832.27%Zendesk Chat (Formerly Zopim) vs Drift
Smartsupp147602.23%Zendesk Chat (Formerly Zopim) vs Smartsupp
Smartsupp Live Chat146792.21%Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat
Olark127011.92%Zendesk Chat (Formerly Zopim) vs Olark
Tidio Chat119611.80%Zendesk Chat (Formerly Zopim) vs Tidio Chat
Pure Chat117041.77%Zendesk Chat (Formerly Zopim) vs Pure Chat
Freshchat110581.67%Zendesk Chat (Formerly Zopim) vs Freshchat
Salesforce Live Agent109171.65%Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
GetSiteControl100591.52%Zendesk Chat (Formerly Zopim) vs GetSiteControl
WhatsHelp94111.42%Zendesk Chat (Formerly Zopim) vs WhatsHelp
Chatra61160.92%Zendesk Chat (Formerly Zopim) vs Chatra
Visitor Chat60570.91%Zendesk Chat (Formerly Zopim) vs Visitor Chat
Muut60390.91%Zendesk Chat (Formerly Zopim) vs Muut
LivePerson55330.83%Zendesk Chat (Formerly Zopim) vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 18.44%, Intercom with 11.92%, PHP Live Chat with 7.35% market share.

Zendesk Chat (Formerly Zopim) vs tawk.to

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Zendesk Chat (Formerly Zopim) vs Intercom

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Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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Zendesk Chat (Formerly Zopim) vs LiveChat

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Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ

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Zendesk Chat (Formerly Zopim) vs Crisp

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Zendesk Chat (Formerly Zopim) vs Drift

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Zendesk Chat (Formerly Zopim) vs Smartsupp

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Customers of Zendesk Chat (Formerly Zopim)

Around the world in 2024, over 94217 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of Missouri10,000+Jefferson CityMissouriUnited States
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Major League Baseball10,000+New York CityNew YorkUnited States
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CA State Controller's Office10,000+SacramentoCaliforniaUnited States
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Grand Canyon University10,000+PhoenixArizonaUnited States
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First American Financial Corporation10,000+Santa AnaCaliforniaUnited States
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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University Of Michigan10,000+Ann ArborMichiganUnited States
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Senac10,000+Sao PauloSao PauloBrazil
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Palawan Pawnshop10,000+Makati CityMetro ManilaPhilippines
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vincimalta.com10,000+Rueil-MalmaisonIle-de-FranceFrance
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Zendesk Chat (Formerly Zopim) Customers by Products and Services

The top three products and services offering customers that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (800), E-Commerce (708), Ecommerce (593).

Customers

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Zendesk Chat (Formerly Zopim) Customers by Employee Size

The majority of Zendesk Chat (Formerly Zopim)'s customers for the live-chat category fall in the company size of 0 - 9 employees (38242 companies), 20 - 49 employees (21056 companies), 10 - 19 employees (12568 companies).

Employee Size

Zendesk Chat (Formerly Zopim) Customers by Geography

The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 34092(48.72%), United Kingdom with 8009(11.45%), India with 4526(6.47%) customers respectively.

Customers

Employees of Zendesk Chat (Formerly Zopim)

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Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Chat (Formerly Zopim) competitors?

Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet. You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat.

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What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

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What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

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What are the top countries that use Zendesk Chat (Formerly Zopim)?

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What are the top industries that use Zendesk Chat (Formerly Zopim)?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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