NICE CXone
NICE CXone is a cloud-based customer experience management platform.
Market Share of NICE CXone
Current Customer(s)
443
Market Share (Est.)
0.05%
Ranking
#75
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Customer Experience category are Trustpilot with 20.13%, Zendesk with 17.31%, Intercom with 8.29% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Trustpilot | 192030 | 20.13% | NICE CXone vs Trustpilot |
| Zendesk | 165070 | 17.31% | NICE CXone vs Zendesk |
| Intercom | 79039 | 8.29% | NICE CXone vs Intercom |
| Adobe Marketing Cloud | 72918 | 7.64% | NICE CXone vs Adobe Marketing Cloud |
| Freshworks | 33901 | 3.55% | NICE CXone vs Freshworks |
| Qualtrics | 28535 | 2.99% | NICE CXone vs Qualtrics |
| Podium | 26939 | 2.82% | NICE CXone vs Podium |
| Campaign Monitor | 25448 | 2.67% | NICE CXone vs Campaign Monitor |
| Yotpo | 23704 | 2.49% | NICE CXone vs Yotpo |
| Adobe Commerce Cloud | 23191 | 2.43% | NICE CXone vs Adobe Commerce Cloud |
| Qualtrics Research Core | 21487 | 2.25% | NICE CXone vs Qualtrics Research Core |
| Smartlook | 21474 | 2.25% | NICE CXone vs Smartlook |
| Smile.io | 21165 | 2.22% | NICE CXone vs Smile.io |
| Zoho CRM | 19355 | 2.03% | NICE CXone vs Zoho CRM |
| Pendo | 15271 | 1.60% | NICE CXone vs Pendo |
| Salesforce Service Cloud | 14102 | 1.48% | NICE CXone vs Salesforce Service Cloud |
| Pipedrive | 13599 | 1.43% | NICE CXone vs Pipedrive |
| OneAll | 11359 | 1.19% | NICE CXone vs OneAll |
| Sitecore | 10276 | 1.08% | NICE CXone vs Sitecore |
| Bazaarvoice | 8056 | 0.84% | NICE CXone vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Customer Experience category are Trustpilot with 20.13%, Zendesk with 17.31%, Intercom with 8.29% market share.
NICE CXone vs Trustpilot
NICE CXone vs Zendesk
NICE CXone vs Intercom
NICE CXone vs Adobe Marketing Cloud
NICE CXone vs Freshworks
NICE CXone vs Qualtrics
NICE CXone vs Podium
NICE CXone vs Campaign Monitor
Customers of NICE CXone
Around the world in 2024, over 443 companies have started using NICE CXone as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Texas Tech University Health Sciences Center | 5,000 - 9,999 | Lubbock | Texas | United States |     |
| CDW Corporation | 10,000+ | Vernon Hills | Illinois | United States | |
| NICE | 5,000 - 9,999 | Sandy | Utah | United States | |
| Genpact, Ltd | 10,000+ | New York City | New York | United States | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| Gainwell Technologies | 10,000+ | Conway | Arkansas | United States | |
| City National Bank | 5,000 - 9,999 | Los Angeles | California | United States | |
| ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States | |
| Home Depot, Inc. | 10,000+ | Atlanta | Georgia | United States | |
| Syneos Health, Inc. | 10,000+ | Morrisville | North Carolina | United States | |
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NICE CXone Customers by Products and Services
The top three products and services offering customers that use NICE CXone for Customer Experience are Consulting (22), Cloud Services (18), Data Analytics (17).
Customers
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NICE CXone Customers by Employee Size
The majority of NICE CXone's customers for the customer-experience category fall in the company size of 10,000+ employees (119 companies), 1,000 - 4,999 employees (105 companies), 100 - 249 employees (53 companies).
Employee Size
NICE CXone Customers by Geography
The top three geographies of NICE CXone for customer-experience are the United States with 305(73.67%), United Kingdom with 26(6.28%), Australia with 20(4.83%) customers respectively.
Customers
Employees of NICE CXone
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Trustpilot NICE CXone vs Zendesk NICE CXone vs Intercom.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the customer-experience?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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