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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 20.13%, Zendesk with 17.31%, Intercom with 8.29% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Trustpilot | 192030 | 20.13% | Medallia vs Trustpilot |
Zendesk | 165070 | 17.31% | Medallia vs Zendesk |
Intercom | 79039 | 8.29% | Medallia vs Intercom |
Adobe Marketing Cloud | 72918 | 7.64% | Medallia vs Adobe Marketing Cloud |
Freshworks | 33901 | 3.55% | Medallia vs Freshworks |
Qualtrics | 28535 | 2.99% | Medallia vs Qualtrics |
Podium | 26939 | 2.82% | Medallia vs Podium |
Campaign Monitor | 25448 | 2.67% | Medallia vs Campaign Monitor |
Yotpo | 23704 | 2.49% | Medallia vs Yotpo |
Adobe Commerce Cloud | 23191 | 2.43% | Medallia vs Adobe Commerce Cloud |
Qualtrics Research Core | 21487 | 2.25% | Medallia vs Qualtrics Research Core |
Smartlook | 21474 | 2.25% | Medallia vs Smartlook |
Smile.io | 21165 | 2.22% | Medallia vs Smile.io |
Zoho CRM | 19355 | 2.03% | Medallia vs Zoho CRM |
Pendo | 15271 | 1.60% | Medallia vs Pendo |
Salesforce Service Cloud | 14102 | 1.48% | Medallia vs Salesforce Service Cloud |
Pipedrive | 13599 | 1.43% | Medallia vs Pipedrive |
OneAll | 11359 | 1.19% | Medallia vs OneAll |
Sitecore | 10276 | 1.08% | Medallia vs Sitecore |
Bazaarvoice | 8056 | 0.84% | Medallia vs Bazaarvoice |
Popular Comparisons
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 20.13%, Zendesk with 17.31%, Intercom with 8.29% market share.
Medallia vs Trustpilot
Medallia vs Zendesk
Medallia vs Intercom
Medallia vs Adobe Marketing Cloud
Medallia vs Freshworks
Medallia vs Qualtrics
Medallia vs Podium
Medallia vs Campaign Monitor
Around the world in 2024, over 3927 companies have started using Medallia as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Paychex, Inc. | 10,000+ | Rochester | New York | United States | |
Massachusetts Mutual Life Insurance | 10,000+ | Springfield | Massachusetts | United States | |
Hitachi Ltd | 10,000+ | Tokyo | Tokyo | Japan | |
HelloFresh | 10,000+ | Berlin | Berlin | Germany | |
Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States | |
Goodyear Tire & Rubber | 10,000+ | Akron | Ohio | United States | |
Alterra Mountain Company | 10,000+ | Denver | Colorado | United States | |
Global Payments, Inc. | 10,000+ | Atlanta | Georgia | United States | |
Lowe's Companies, Inc. | 10,000+ | Mooresville | North Carolina | United States | |
Exxon Mobil Corporation | 10,000+ | Irving | Texas | United States |
The top three products and services offering customers that use Medallia for Customer Experience are Wealth Management (81), Accessories (79), Insurance (75).
Customers
The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (672 companies), 1,000 - 4,999 employees (577 companies), 20 - 49 employees (551 companies).
Employee Size
The top three geographies of Medallia for customer-experience are the United States with 2603(77.24%), United Kingdom with 216(6.41%), Germany with 114(3.38%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Trustpilot Medallia vs Zendesk Medallia vs Intercom.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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