Avaya Callback Assist enables the Contact Center to present callers the option of a callback during periods of peak call volume when estimated wait ti...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Avaya Callback Assist’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
Popular Comparisons
The top three of Avaya Callback Assist’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
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Around the world in 2024, over 31 companies have started using Avaya Callback Assist as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
MetLife, Inc. | 10,000+ | New York City | New York | United States | |
Progressive Corporation | 10,000+ | Cleveland | Ohio | United States | |
Turk Telekomunikasyon AS | 10,000+ | Istanbul | Istanbul | Turkey | |
Dell | 10,000+ | Round Rock | Texas | United States | |
Concentrix Corporation | 10,000+ | Fremont | California | United States | |
Optus | 5,000 - 9,999 | Macquarie Park | New South Wales | Australia | |
VeriFone Systems, Inc. | 5,000 - 9,999 | San Jose | California | United States | |
Avaya Holdings Corp. | 5,000 - 9,999 | Santa Clara | California | United States | |
Caser | 1,000 - 4,999 | Madrid | Madrid | Spain |
The top three products and services offering customers that use Avaya Callback Assist for Contact Center are Consulting (6), Staff Augmentation (4), Cloud Services (3).
Customers
The majority of Avaya Callback Assist's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (9 companies), 10,000+ employees (7 companies), 250 - 499 employees (5 companies).
Employee Size
The top three geographies of Avaya Callback Assist for contact-center are the United States with 21(67.74%), India with 3(9.68%), Australia with 2(6.45%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Avaya Callback Assist competitors?
Avaya Callback Assist’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Callback Assist competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Callback Assist and 40,000 other technologies on the internet. You can also compare Avaya Callback Assist and its feature with top competitors here : Avaya Callback Assist vs Wix Avaya Callback Assist vs Zendesk Avaya Callback Assist vs Freshworks.
What is Avaya Callback Assist customer distribution based on company size?
What is Avaya Callback Assist market share in the contact-center?
What are the top countries that use Avaya Callback Assist?
What are the top industries that use Avaya Callback Assist?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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